Firefly 6

Troubleshooting pages

If you're having any trouble with a page, follow these simple steps.

Potential issues are:

  • content on your page is slow to load
  • you receive a dialogue box telling you that Firefly is having trouble saving your work
  • your page freezes
  1. Refresh the page. Select the refresh icon next to the URL bar. If prompted, choose Reload this page.

    Firefly automatically saves every 30 seconds, ensuring that all your work is not lost.
  2. Force a refresh. Use Shift + F5 (Cmd + R for Mac).
  3. Close and reopen your browser.
Use page history to return to a previous version of the page if need be.