Help and training

As always, we'll be on hand if you need any help.


Firefly 6 builds on existing workflows so the new version will be familiar to anyone who has set tasks on Firefly before. We recommend showing staff the new features in short presentations and circulating our helpcentre videos.  

In need of refresher training? Please get in touch with our Client Experience team.

You can sign up here for our free webinars that will introduce you to all the great new features in Firefly 6. 

Help site

We've been working on creating new documentation as Firefly 6 was being developed. All of our new content, including screencasts, walkthroughs and guides will be made available to you at launch.


We're here to help!  Don't hesitate to get in touch with our support team.