Cloud

Configure, maintain and troubleshoot your cloud hosted Firefly site.

Before you start

Provide us with information about how you want us to set up Firefly, then enable your Apple ports and configure your proxy.

MIS integration

Check that data is properly entered in your MIS and install the Cloud Uploader. MIS integration is critical for the creation of users and groups for cloud hosted sites.

Configuration

Customise your Firefly site to allow different login methods, pull information from your MIS calendar or change the way staff and parent names are displayed. 

Maintenance & procedures

Ensure your Firefly Cloud Uploader is up to date and perform maintenance tasks.

Parent Portal

Follow MIS-specific instructions to activate the Parent Portal if your school has purchased it.

Plugins (3rd party apps)

Firefly offers integration with several handy 3rd party plugins so you can easily enhance your site.

Troubleshooting

If you're experiencing issues with Firefly, use our troubleshooting guides to find out more about the most common causes and potential fixes.

What's new?

We ship a new version of Firefly frequently. Details of the new features, bug fixes and other improvements in each release can be found in the Firefly changelogs.

Communications

Whilst we, along with schools, work to meet the challenges of distance learning and continuity of teaching, it will be more important than ever to communicate regularly.