Configure, maintain and troubleshoot your cloud hosted Firefly site.
Provide us with information about how you want us to set up Firefly, then enable your Apple ports and configure your proxy.
Check that data is properly entered in your MIS and install the Cloud Uploader. MIS integration is critical for the creation of users and groups for cloud hosted sites.
Customise your Firefly site to allow different login methods, pull information from your MIS calendar or change the way staff and parent names are displayed.
Ensure your Firefly Cloud Uploader is up to date and perform maintenance tasks.
Follow MIS-specific instructions to activate the Parent Portal if your school has purchased it.
This is a guide to onboard a school on to the GC Service.
Microsoft Teams School setup guide
How to install the Firefly on Teams apps
Firefly offers integration with several handy 3rd party plugins so you can easily enhance your site.
If you're experiencing issues with Firefly, use our troubleshooting guides to find out more about the most common causes and potential fixes.
Whilst we, along with schools, work to meet the challenges of distance learning and continuity of teaching, it will be more important than ever to communicate regularly.